Privacy Policy

1. Introduction

BB Burlington Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and project details
• Payment information for contracted services
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies. We may also collect information about the web pages you view, how long you spend on pages, and how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your requests for quotes and estimates
• Communicate with you about your project
• Send you service-related information and updates
• Improve our website and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling tools, etc.)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies to remember your preferences, understand how you use our website, and improve your experience. We also use analytics services like Google Analytics to help us understand website traffic and usage patterns.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as quote request forms, payment processors, or scheduling tools). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you interact with.

Third-party services we use may include Tally.so for forms, payment processors for transactions, and Google Maps for location services. Each of these services has its own privacy policy governing the collection and use of your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. For more information or to exercise your rights, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: